This simple trick means you do not look down at your therapist and your therapist will seem to be facing you more directly. This arrangement gives more of a feeling that you are establishing eye contact with your therapist.
Ideally try to sit facing a window and if this is not possible, or late at night, place a light source in front of you. A simple desk light or table light works perfectly. Avoid sitting with bright light behind you or to your side to avoid your face being too dark.
Check your setup. Can your face be seen clearly? Ideally you sit in such a way that your head skims the top of the screen during your counselling session. Test your audio - view instructional video below.
Ensure you are joining your therapy session from a private space using hardware that is secure i.e. virus protection software is up-to-date and the system is free of spy/recording software. It might be worth reading through the information provided by the UK National Cyber Security Centre, here.
Use of head phones if worried that you might be overheard during your online therapy session.
View this video to learn how to join your online therapy Zoom meeting
Testing your audio and video settings